No, all you need is an email address. We recommend that you register for an account to start adding pieces to your Wishlist, but, you can also place and track orders as a guest and sign up at any time that suits you.
Yes, you might be able to change or cancel your order before if it still hasn't been prepared. Just email us or use our live chat support and our team will let you know if you can still cancel your order.
We can't add items to an existing order, but you can place a new order for any additional pieces.
All of our products are hand-made by talented craftsmen. Once your order is placed they carefully packaged the jewel in the pouch that goes into our special marble box that is accompanied by a certificate of authenticity.
We use DHL for all our shippments, you can know more about the fees and timelines in our "Shipping and returns" section.
Our International Shipping with DHL needs between 3 to 4 workings days. Delays may occur due to customs clearance delays.
Your Lynsh orders are shipped with DHL, the package is insured and requires signature upon delivery.
International Orders with DHL
Prices and shipping fees for international orders do not include Import and Customs Duties, Value Added Taxes (VAT), tariffs, brokerage or other fees that may be levied by the destination country. Lynsh is not responsible for these fees, nor for Customs-related delivery delays.
If the customer refuses delivery due to government-required costs from the destination country, incurred costs to return the package to sender are the responsibility of the purchaser.
The order recipient is the importer of record and must comply with all laws, regulations and restrictions of the destination country.
Once you place an order, we will provide you with a shipping confirmation that contains your tracking number. You can then track you order from the 'Track your Order' tab under support in the main menu.
First and foremost, we apologize for the inconvenience. Just send us an e-mail or fill in the contact form and tell us what happened. We will immediately deal with the issue and provide you with the best solution to replace it.